Effective Date: 25th August 2025
At Kizz Team, your privacy is a top priority—and we’re committed to protecting the personal data you share with us. This Privacy Policy (“Policy”) explains how we collect, use, share, and secure your information when you interact with the Kizz App (“App”). By accessing, downloading, or using the App, you acknowledge that you have read, understood, and agree to the terms outlined in this Policy.
We gather two categories of information to support and improve the App: information that can identify you (personal information) and information that cannot (non-personal information).
When you create an account, use App features, or reach out to our support team, we may collect details you voluntarily provide, such as your full name, the email address associated with your account, your date of birth, a profile photo (if you choose to upload one), and any other information you share (like feedback in support messages or preferences you select).
We also automatically collect data that does not reveal your identity, including details about your device (such as its model, operating system, and browser type), data about how you use the App (like feature interactions, activity logs, and crash reports), and your IP address—along with location data derived from that IP address.
This collection helps us tailor your App experience and make ongoing improvements to our services.
The information we collect serves specific, user-focused purposes:
· We use it to provide the App’s core functionality, customize features to match your preferences (e.g., saved settings), and enhance the App’s performance by adding new tools or fixing issues.
· We send you account-related updates (like password reset notifications), critical service alerts (such as changes to App access), and promotional communications—only if you have explicitly consented to receive promotions.
· We rely on your information to respond to your questions, resolve issues you report, and improve the quality and speed of our customer support.
· We analyze usage patterns to understand how users engage with the App, identify popular features, and address areas that need refinement.
· We use data to detect and prevent fraudulent activity (like fake accounts), enforce security protocols, and comply with applicable laws and legal requirements.
We never sell or rent your personal information to third parties. However, we may share your information in the following limited scenarios:
· With trusted third-party service providers who assist in operating the App (e.g., hosting services, analytics tools). These providers are bound by confidentiality agreements that require them to protect your data and use it only to support our operations.
· If required by law, such as in response to a court order, subpoena, or government investigation. We will disclose information only to the extent necessary to meet our legal obligations.
· In the event of a business transition (like a merger, acquisition, or sale of assets), your information may be transferred as part of the transaction—with the new entity required to uphold the terms of this Policy.
We retain your personal information only for as long as needed to fulfill the purposes outlined in this Policy. If you delete your account or stop using the App, we may keep certain information to comply with legal mandates (e.g., record-keeping requirements) or for legitimate business reasons (like preventing future fraud).
You have control over your personal information, including the ability to:
· Request a copy of the personal information we store about you.
· Update or correct inaccurate or outdated personal details (such as your name or email address) by accessing your account settings in the App.
· Ask to delete your entire account or specific pieces of personal data, though we may be unable to delete certain information if required by law.
· Opt out of receiving promotional communications at any time—you can do this by clicking the unsubscribe link in any promotional email or by contacting us directly to request removal from our promotional lists.
To exercise any of these rights, please use the contact information provided at the end of this Policy.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or modification. These measures include encryption for sensitive data, access controls to limit who on our team can view your information, and regular security reviews. However, no data transmission or storage method is completely secure, and we cannot guarantee absolute protection against all potential risks.
The Kizz App is not intended for use by individuals under the age of 17. We do not knowingly collect personal information from anyone under 17. If we learn that we have inadvertently collected data from a child under 17, we will take immediate action to delete that information. If you believe we may have collected data from a minor under 17, please contact us using the email below.
Your information may be stored and processed in countries outside your country of residence. By using the App, you consent to the transfer of your personal data to these countries—even if their data protection laws differ from those in your home country. We take steps to ensure that any cross-border transfers comply with applicable data protection regulations.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or App features. When we make updates, we will post the revised Policy in the App and update the “Last Revised” date at the top. We encourage you to review this Policy periodically to stay informed about how we protect your information.
If you have questions about this Privacy Policy, need help exercising your rights, or have concerns about how your information is handled, please contact us at:
Email: GuanYingYi8267@163.com